New decision field in Complaints Review

I would like to add a sortable field under the subsection "Complaint Review" that has a drop down choice for conclusion of the complaint as either 1. Unsubstantiated, 2. Substantiated, 3. Undetermined, 4. Cold Case
  • Thumb32 Safefood 360
  • Jan 28 2015
  • Future consideration
  • Jan 29, 2015

    Admin Response

    We could consider enabling a checklist at this stage so that you can configure your own criteria?

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  • Amusik commented
    February 11, 2015 11:46

    I agree - I think adding a standard field would serve potentially only a limited number of users. So having a customisable element like checklist would be better because you can use a checklist together with a Rating and this way bring the ability to have all kinds of questions and answers, perhaps upload attachments to the checklist item, etc.

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