As a manager you might want to get an overview of who is receiving your alerts and who is not.
So it could be interesting to implement some kind of click-through-rate tracking for alerts. This could be presented in a simple report.
Click through rates by person
Click through by alert
|Module||Message||Sent||Clicks||Click through rate||Edit Alert|
|CAPA||A new CAPA is awaiting verification.||50||45||90%||Edit Alert|
|CAPA||A new CAPA has been assigned to you.||100||55||55%||Edit Alert|
The other benefit of this second alert would be to allow you to remove unused alerts from the system. If you discover that there are lots of reports that get never sent, you can archive them.
Trend report for alerts overtime
These are just some ideas, but I'm sure there are a number of simple reports that could help you get more out of the alerts and understand their use.