Add an optional setting to simplify Corrective Action workflow

We've identified multiple times that there is a requirement to sometimes have simplified corrective actions. You might call them tasks or corrections, or whatever but by nature they are simpler than a real CAPA would be.

A typical example is: you conduct a hygiene audit and you find a crate somewhere it doesn't belong, and so you need it to be moved. You create a new CAPA for this. The traditional workflow with RCA, review & close out stages is way too heavy handed for this type of small tasks and makes it unattractive.

There would be two options to introduce a lighter workflow alongside the traditional CAPA:

  • You add a new record type in the CAPA module with a simplified workflow
  • You include a setting in the existing CAPA records background details stage. When checked, the record will only contain "Details" and "Action Details" stages.

My personal preference is by far the latter option. It's simple, elegant and it works. And it requires minimal additions to the system because you don't need to create new tables or new record types. You only need to add a setting that will turn some of the stages off.

  • Amusik
  • Dec 17 2015
  • Under review
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    Safefood 360 commented
    December 17, 2015 20:33

    Acknowledged. But this is not quite the approach we are planning to take. We plan to add an "Action" record to the Corrective Actions module, which is essentially the Action Details stage of the current CA record.

  • Amusik commented
    December 18, 2015 08:24

    Sounds also like an equally good plan. This will probably make it easier to develop KPIs that distinguish between Actions and Corrective Actions.

  • Erwin MICHEL commented
    December 22, 2015 10:31

    I also agree with this idea. Some simple action do not need to make RCA or review action for example as they're very binary. In this case, we still have one "traceability" of actions to perform after internal hygiene inspection by employee. After that, we can monitor the following of these different actions.  

  • Phil Crisler commented
    February 3, 2016 15:30

    What I see from FDA is three types of Actions.

    1) CA with RCA and Product Determination ( a CA is only called for when product has been adversely effected, IMO)  

    2) PA with Actions Taken Documentation (no product effected).

    3) Correction Request (like move the carton off the floor) which is for minor issues not needing more than an immediate correction.

    My 2 Cents

    Phil Crisler