Based on my experience nearly all companies sort their corrective actions based on production units or departments.
Typically you might have a column in Excel that indicates "Production Unit 1", "Production Unit 2" etc. or separate sheets altogether each reserved for the different units. Some companies I worked with also record functions like "SHE" or "HR" in the same workbooks. Question is - how do you tell these records from another in Safefood 360?
I know there's a field called "Nonconformance" that allows you to categorize corrective actions but it's not strictly correct in my mind to use this field to record the source function or unit.
We could tackle this by including a field in the Corrective Action Details for "Production Unit" which would allow you to record the function / production unit. This would allow you to compare different units and get more natural looking reports where the drill downs are correct, i.e. you could drill down by two factors: unit & nonconformance category and not just by nonconformance category.
"How do you tell these records from another in Safefood 360?" For now, by adding the relevant department or function to the name of the CA record.